Description
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Frequently Asked Questions
Yes, we offer garment decoration and personalisation services, including embroidery and screen printing, to add your company logo or name to your workwear.
This is perfect for creating a professional and unified look for your team. For further details, you may click this link.
At DNC Direct, we offer a diverse range of high-quality workwear, including Hi-Vis jackets, stretch cargo pants, flame-retardant clothing, and durable work boots from top brands like DNC Workwear, designed to meet the demands of the Australian workforce.
DNC workwear is renowned for its durability, comfort, and compliance with Australian safety standards. Our products are designed to withstand the toughest conditions, making them a preferred choice for many Australian workers.
Each product page includes a detailed sizing chart to help you choose the perfect fit. Measure yourself and compare your measurements with our size guide for the best results.
Yes. You have 30 days from delivery to return unworn, unwashed items with swing tags attached and in their original packaging. Start your return on our Returns & Exchanges page. You can choose an instant refund through Refundid. Decorated garments, sale items and gift cards can’t be returned for change of mind. Faulty items are always covered. Read the full refund policy.
Shipping and Delivery
Most orders are dispatched from our Sydney warehouse within 2 business days, then arrive within 2–8 business days depending on your location. Shipping is a flat $19.95, and free on orders over $500.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Yes, we provide free shipping on orders over $500 within Australia. For orders below this amount, standard shipping rates apply.
Yes, once your order is dispatched, you will receive a tracking number via email to monitor the progress of your delivery.
If your order hasn't arrived within the estimated delivery time, please contact our customer service team. We will help track your order and resolve any issues promptly.