Buying online is not always easy, there are hundreds of brands and each one has slightly different sizing so finding your size sometimes is a bit of trial and error, unfortunately. 

With DNC Direct you have up to 60 days to return or exchange an unworn item.

We are unable to refund/exchange decorated items.

Items MUST be returned in the original plastic packaging with swing tags attached, as well as being unworn and unwashed. Your refund / exchange will be voided if the garments do not meet these requirements. 

PLEASE MAKE SURE YOU PRINT OFF THE RETURNS FORM HERE and include in the returns package otherwise we won't know who it's come from!

Simply go to DNC Direct Returns Portal to start the process, simply put in your order number and email and then drop it at Australia Post. They'll take care of the rest. 

If you can't log in or didn't give us your email then no problem, simply email us your order number and request to hello@dncdirect.com.au or give us a call on 1300 894 955 and we'll get the ball rolling.